You're free to change your mind. Return unused items in their original packaging within 14 days, together with your till receipt, for a full refund.* This policy is in addition to your statutory rights.
When the products have been made or customised specifically for you; the products can not be resold for hygiene reasons e.g. toileting and incontinence items.
If goods are returned beyond the 14 day period but within 28 days of delivery, there will be a 20% charge to cover additional administration and restocking costs.
None of the above affects your statutory rights.